Updates and security
Platform, dependency and security updates applied on a sensible schedule, with a rollback position.
Looked after after launch
Keep the site secure, fast and moving forward.
A website is not finished at launch. Care keeps the platform current, the enquiry path working and the next improvement moving.
Who this is for
- A business without someone responsible for updates and fixes.
- A site that has accumulated small issues nobody has time to address.
- A team that wants a steady stream of improvements rather than one-off rebuilds.
What is included
Monitoring
Uptime, form delivery and error checks, so a failure is noticed before a customer reports it.
Backups
Regular backups of the site and its content, with a tested restore path.
Fixes and small changes
An agreed monthly allowance for content changes, fixes and small improvements.
Performance checks
Page speed, mobile behaviour and broken links reviewed on a regular cadence.
Improvement plan
A short list of what should change next, based on what the site and the business are actually doing.
A clear monthly scope, not an open-ended retainer
Care plans are quoted after the site is understood. Each plan states what is covered, the response expectation and the monthly change allowance.
Work outside the scope is quoted before it starts. There is no surprise invoice for a request you thought was included.
Common questions
Do I have to use Grapekings for hosting?
No. Hosting and care are separate decisions. We can host and manage the site, or hand over the built site for your team or another provider to host.
What happens if something breaks?
Report it through the care channel. The plan states the response expectation for the issue, and urgent problems affecting the live enquiry path are prioritised.
Can care include new pages and features?
Yes, within the monthly allowance for smaller work. Larger features are scoped and quoted separately so the plan stays predictable.
Start a project
Ready to talk about care? Let’s make it concrete.
A short conversation is usually enough to know whether this is the right fit, what it would include and what it would cost.
Prefer to talk? 0406 160 336